Last Updated: December 13th, 2019
1. Our Legitimate interest for collection and processing of personal data
We will use your personal data always with a lawful basis when:
It is necessary for the “Performance of a Contract”(e.g., fulfill a sales order)
You provide “Consent” the use of it (e.g., subscribed your email to the marketing list)
It is in our “Legitimate interest” (e.g., share your data with other LUXER affiliates)
We are “Legally Obligated” (e.g., to fulfill legal and statutory requirements)
2. A NOTE ABOUT CHILDREN (Children’s Privacy)
We do not intentionally gather Personal Data about visitors who are under the age of 13.
California Minors. The “service” is not intended for anyone under the age of 18. If you qualify as California resident, under 18 years old and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at Privacy.Americas@assaabloy.com
3. TYPES OF PERSONAL DATA WE COLLECT
LUXER collects Personal Data and Anonymous Data from you when you visit our site when you send us information or communications in connection with your use of the LUXER Service, and/or when you download and use the LUXER Software. “Personal Data” means data that allows someone to identify or contact you, including, for example, your full name, address, geographic location of your computer or mobile device, telephone number, credit/debit card number, video, photograph, signature, picture of receipt of package or your package label, email address and bank account information, page history, search term history, or transaction-related information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below. We will store data about your purchase history and transaction information, which is stored on a cumulative basis. We will also track search terms that you enter while using the LUXER Service. We may store such tracking information in a manner that can be associated with specific users. We do not respond to browser “do not track” requests.
Personal Data You Provide To Us
We may collect Personal Data from you, such as first and last name, email and mailing addresses, telephone number, age, and password, when you register for the LUXER Service, or sign up for the LUXER newsletter. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data, including your credit card number or account information, when you register for the Services. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via email, we will collect your name and email address, IP address, as well as any other content included in the email, in order to send you a reply, and any information that you submit to us, such as a resume. If we conduct a survey in which you participate, we may collect additional profile information. We may also collect Personal Data at other instances in the Site or Application user experience where we state that Personal Data is being collected.
Personal Data Collected by Third Parties
We may receive Personal Data about you from other sources like telephone or fax, from companies that distribute the LUXER Service by way of a co-branded or private-labeled website, companies that offer their products and/or services via the LUXER Service, or companies that provide services (such as payment processing services) in connection with the LUXER Service (collectively, “Partner Companies”). Our Partner Companies may supply us with Personal Data, such as your name and email and mailing address information or your login credentials for such Partner Company’s website or service, in order to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our website in order to perform and improve the LUXER Service. Partner Companies and their employees who work in a location where you drop off or pick up a package through the Services may have access to your video, photograph, signature, or picture of your package label, to perform and improve the Services and are obligated not to disclose or use such Personal Data for any other purpose.
Personal Data Collected via Technology
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them, or for an extended period of time) to provide you with a more personal and interactive experience while using the LUXER Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Site, the Application and/or the LUXER Service may not function correctly. See our Cookies Notice for more information.
4. USE OF YOUR PERSONAL DATA
LUXER uses your Personal Data in the following ways:
to facilitate the creation of and secure your account on our network;
to identify you as a user in our system;
to manage your account on our network;
to provide improved administration of the LUXER Service;
for research and analysis;
to improve the quality of experience when you interact with the LUXER Service;
to send you a welcome email to verify ownership of the email address provided when your account was created;
to send you administrative email notifications, such as security or support and maintenance advisories;
to respond to your inquiries related to employment opportunities or other requests;
to send promotional communications;
to provide you with hardcopy or electronic newsletters, or surveys;
to send upgrades and special offers related to the LUXER Service and for other marketing purposes of LUXER or our Partner Companies;
to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback, and to enforce these Terms of Service.
We may create Anonymous Data records from Personal Data by excluding information (such as your name and email) that render the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content and functionality of the LUXER Service. LUXER reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
5. DISCLOSURE OF YOUR PERSONAL DATA
LUXER may sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Personal Data may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
Regardless of any choices, you make regarding your Personal Data (if applicable), LUXER may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on LUXER; or (b) protect or defend the rights or property of LUXER or users of the LUXER Service.
Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy. See Do Not Sell My Personal Information for more information and the ability to opt-out.
6.1 A ‘cookie’ is a small text file containing information which is stored on your computer. Cookies are only used for technical reasons and to facilitate your use of a website. One type of cookie will save a file permanently on your computer. It can thereafter be used to customize this website based on the user’s choices and interests. Another common type of cookie is the “session cookie”. When you visit a website, session cookies are sent between your computer and the server to collect information. Session cookies are not saved once you close your web browser. For more information about how cookies work, please be referred to www.allaboutcookies.org.
6.2 The cookies that Luxer One uses on this website are
|ajs_user_id||This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. Cookies in this domain have lifespan of 1 year.||365|
|ajs_group_id||These cookies track visitor usage and events within the website. Cookies in this domain have lifespan of 1 year. The main purpose of this cookie is: Targeting/Advertising.||365|
|ajs_anonymous_id||These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before. This cookie has a lifespan of 1 year.||365|
|fbm_####||This cookie is set by Facebook for application integration and expires within one year.||365|
|fbsr_####||This cookie is set by Facebook for application integration and expires within one hour.||0|
|theluxergroup-_zldp||These cookies are used for the features of the site's live chat.||730|
|theluxergroup-_zldt||These cookies are used for the features of the site's live chat.||1|
|theluxergroup-_siqid||These cookies are used for the features of the site's live chat.||730|
6.3 If you do not wish to accept cookies you can change your web browser’s settings to automatically deny the storage of cookies or to inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted through the web browser. More information can be found through your web browser’s support pages. Please note that certain areas and functions on this website require cookies and may not function if cookies are deleted or declined.
6.6 For more information regarding the cookies used on this website please contact us at firstname.lastname@example.org
6.7 On our website, we may embed content from social media channels YouTube, Facebook, LinkedIn and Twitter. This may result in cookies outside our control being set by these websites, so-called third-party cookies.
Facebook: Data Use Policy
Instagram: Privacy and Security
YouTube: Google Privacy and Terms
LUXER offers you the choice of receiving different types of communication and information related to our company, products, and services. You may subscribe to e-newsletters or other publications; you may also elect to receive marketing communications and other special offers from us via email. If at any time you would like to change your communication preferences, we provide unsubscribe links and an opt-out mechanism for your convenience. You may also access and manage your preferences from your account.
8. PERSONAL DATA CHANGES
You may change (Right to access and rectification) any of your Personal Data in your account by editing your profile within the registration portion of the Site or by sending an email to us at the email address set forth below. You may request deletion (Right to erasure) of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). Your personal data will be erased, for example, in the following situations:
If the personal data is no longer necessary for the purposes for which it was collected;
if you object to the processing of personal data where we do not have an overriding legitimate interest;
if the processing is unlawful; or
if the personal data has to be erased to enable us to comply with a legal requirement.
To request removal, you need to provide specific information that you want to remove, such as the URL for each page where the personal data is located, so that we can find it. We are not required to remove any content or personal data that:
(1) federal or state law requires a third party or us to maintain; (2) was not posted by you;
(3) is anonymized so that you cannot be identified;
(4) you don’t follow our instructions for removing or requesting removal; or
(5) you received compensation or other consideration for providing the Content or personal data. The removal of your personal data from the “service” does not ensure complete removal of that personal data from our systems or the systems of our service providers.
Our obligations under California law are satisfied as long as we anonymize the personal data or render it invisible to other users and the public; therefore, we are not required to delete the information posted by you.
You are entitled to object (Right to object) to our use of your personal data that we base on our legitimate interest. If you object, we will no longer process your personal data unless we can show that we have compelling legitimate grounds for the processing that overrides your interests or rights and freedoms or if we need it to establish, exercise, or defend legal claims.
Right to restriction
You can request us to restrict (Right to restriction) the processing of your personal data in the following situations:
If the processing is no longer necessary for the purposes for which it was collected or otherwise processed;
if you withdraw your consent for the use of data that we base on your consent;
if you believe the personal data may not be correct;
if you believe that the processing is unlawful; or
if we process your personal data based on our legitimate interest, where we do not have an overriding interest in relation to your privacy interest.
If you request access to personal data about you that you have provided and if the personal data is being processed automatically, you may request that the data is provided in a structured, commonly used and machine-readable format and you may also request that the personal data is transferred (Right to Data Portability) to another company if this is technically possible.
9. CALIFORNIA PRIVACY RIGHTS
Members who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to Privacy Americas with “California Privacy Rights” as the title of your letter, please mail it to 110 Sargent DR, New Haven CT. 06518.
10. SECURITY OF YOUR APPLICATION AND PERSONAL DATA
LUXER is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that LUXER cannot fully eliminate security risks associated with Personal Data.
12. CONTACT INFORMATION
LUXER welcomes your comments or questions regarding this Privacy, also is responsible for the processing of your personal data, and requests to exercise your rights as stated above shall be addressed to “Attn.: ASSA ABLOY AMERICAS Data Protection Manager” at ASSA ABLOY AMERICAS 110 Sargent DR. New Haven, CT. 06511 or Privacy.Americas@assaabloy.com